Excellent service and a firm that stands behind their products.

Dear Dennis,

You will recall that we had correspondence last year with respect to a Strong Shaft Seal that refused to seal completely. You sent me a new unit, which I was unable to install until this spring. I wrote to you on May 13th that I had installed the seal and would let you know how it worked after my first cruise of the season.

I have just finished the first cruise of the 2004 season. I am pleased to report that the replacement shaft seal worked as it is supposed to. The bilge is dry, the first time in many years.

I want to thank you and your firm for the excellent service and the fact that you stand behind your products.

Chimo,
Bill H. Trawler Searcher

Read what satisfied customers have to say about Tides Marine

We wouldn’t raise our reef or mainsail without Tides Marine.

Jeff, For 48,000 nautical miles, over thirteen years of world sailing, we have relied on Tides Marine SailTrack and Slide Systems. From heaving-to in South Pacific gales, beating south to New Zealand, to 28 days of steady tradewind sailing across the Atlantic Ocean –...

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Exceptionally helpful; tracked down cause and delivered remedy.

When I recently bought a "new to me" yacht, it was fitted with a tides marine series one shaft seal. After some work done to rectify shaft alignment issues, the seal developed a leak. The cause was not obvious but the people at Tides Marine were exceptionally helpful....

20 flawless years in, zero failure after 45,000 operating hours.

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Very impressive. Quick response and the issue resolved ASAP!

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Strong Track keeps our mainsail dependable and I trust it.

Sailing Vessel "Carlyn" is a 61ft yawl, built in 1996 and designed and built by the Scarano Brothers in Albany, NY. She has been sailing her entire life here in the Salish Sea of Washington State and in the Inside Passage of British Columbia. We sail with children,...

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Hi Dennis and thank you. Here is an update on my Tides Marine dripless shaft seal. So 18 years and 10,000 engine hours ago I got my first Tides Shaft seal. We are on our second one now, and I noticed for the first time that there was a little leak, a little salt on...

With gratitude for your generosity, professionalism, and staff.

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Dear Tides Marine, In 2010 we had a Tides Marine sail slide/track system installed in Fort Lauderdale. We now cruise the West Coast of Mexico and love the system. We use a sail cradle, with lazy jacks and let me tell you when we drop the main stand back. It comes...

A stand-out in customer service, an experience not often found.

Jeff, My name is Jeff Stack and I run a small custom sailboat service company out of Chicago (Chicago Marine Group LLC). My company takes on the projects that many of the boat yards do not want to tackle; cutlass bearings, installing davits, re-power & gen-set...

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