What Our Customers Say
We wouldn’t raise our reef or mainsail without Tides Marine.
Jeff, For 48,000 nautical miles, over thirteen years of world sailing, we have relied on Tides Marine SailTrack and Slide Systems. From heaving-to in South Pacific...
The Tides Marine sail track is “magic.” Enough said.
Crazy Partner just installed a new sail track from Tides Marine. Bahamian Racing Sloops start at anchor with sails down, so sail track makes a huge difference in...
Sail track system gives competitive edge without putting crew at risk.
As you can see from this photo of Tari Anne, Bahamian sloops have a lot of power due to the huge sail area. The main sail is not easy to get up and down! In racing we...
Exceptionally helpful; tracked down cause and delivered remedy.
When I recently bought a "new to me" yacht, it was fitted with a tides marine series one shaft seal. After some work done to rectify shaft alignment issues, the seal...
20 flawless years in, zero failure after 45,000 operating hours.
I have used the Tides Marine rudder dripless seal on my commercial fishing vessel in Alaska for 20 years and 45,000 hrs of operations without failure. Just ordered a...
There is no comparison to the old track I used to use.
I sailed with Tides Marine Track on my Class-A sloop “Red Stripe” in Best of the Best Regatta in Nassau, December 2018. On the track from Tides Marine... the difference...
Very impressive. Quick response and the issue resolved ASAP!
My Tides Marine track was installed in 2003 on our high performance, home built cat. Over the years, it has served us and the previous owner well with our 450 sq ft...
Strong Track’s a hero; as good as sail-makers, spar-builders and sailors say.
Mr. Strong, This is a long overdue letter to tell you how much I appreciate the special considerations you made for us regarding the Tides Marine Strong Track. You may...
Vessel sailing from Mexico to French Polynesia saved by quick shipping.
Hi Dennis, I wanted to follow-up with a big thank you. You may recall that I contacted you while I was sailing from Mexico to French Polynesia about a failing track. We...
Strong Track keeps our mainsail dependable and I trust it.
Sailing Vessel "Carlyn" is a 61ft yawl, built in 1996 and designed and built by the Scarano Brothers in Albany, NY. She has been sailing her entire life here in the...
Outstanding support–this is what customer service is supposed to look like.
Hi Kesha, It was a pleasure meeting you today. I wanted to take a moment and thank Tides Marine and in particular Dennis for his outstanding support. When the Shaft...
You saved the day and our vacation by going the extra mile in our time of need.
Attention Jeff Strong, I want to get a message to you and your staff of how much I appreciate how John Edson saved the day and vacation for us by figuring out which...
Customer support available on New Year’s Eve exceeded any expectation.
Dear Sirs, On December 31st 2003 while navigating the Florida Keys, I discovered that due to the boat builder's improper installation of the water cooling system, your...
18 years and 10,000 hours on my seal: thanks for the dry bilge.
Hi Dennis and thank you. Here is an update on my Tides Marine dripless shaft seal. So 18 years and 10,000 engine hours ago I got my first Tides Shaft seal. We are on...
14 years,18,000 hours, not a drop of water. It’s tough, I’ve proven it.
My name is Bruce K. McGowen. I’ve been a commercial lobster man for 36 years,fishing off the coast of Maine. My fishing vessel the Bonnie Lee is a fiberglass 35’ Duffy...
I’ve been spoiled by Tides Marine’s products! This company deserves recognition.
Dear Tides Marine, I am a commercial fisherman running a 29-foot-boat daily out of Fort Lauderdale. Six years ago when I had the boat built, I had installed one of your...
Over 24,000 miles, 3,000 hours and not the first leak from the Shaft Seal.
Dear JT, After speaking with you at the Miami Boat Show I have decided to put into writing my experience with the Tides Marine Shaft Seal. I purchased this boat brand...
With gratitude for your generosity, professionalism, and staff.
Tides Marine, Thank you for donating the SailTrack system for “Ithaka,” our new Swan 441. Ithaka is the flagship of the Washington Yacht Club. Getting the mast usable...
Excellent service and a firm that stands behind their products.
Dear Dennis, You will recall that we had correspondence last year with respect to a Strong Shaft Seal that refused to seal completely. You sent me a new unit, which I...
Sail that sets beautifully, and service to be proud of.
Dear Tides Marine, In 2010 we had a Tides Marine sail slide/track system installed in Fort Lauderdale. We now cruise the West Coast of Mexico and love the system. We...
A stand-out in customer service, an experience not often found.
Jeff, My name is Jeff Stack and I run a small custom sailboat service company out of Chicago (Chicago Marine Group LLC). My company takes on the projects that many of...